IT CHANGE & PROBLEM ANALYST, Surrey to £31k + benefits

  • Job Reference: BBBH4392
  • Date Posted: 6 November 2017
  • Recruiter: Eutopia Solutions Ltd
  • Location: Surrey
  • Salary: £24,000 to £31,000
  • Bonus/Benefits: generous package
  • Sector: All Jobs
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

IT CHANGE & PROBLEM ANALYST, based in Surrey, to £31,000 + benefits package

Reporting into the IT Service Manager, this prestigious organisation is looking for an experienced ITIL Service Analyst with a strong background within Service Management. The business is a prominent and highly esteemed organisation based within beautiful surroundings in the heart of Surrey.

This role involves operating and administering one or more ITIL Processes, to include Change Management and IT Problem Management and, to include engagement into, Major Incident Management.

Higher or Degree level education - or qualified by experience
ITIL Foundation certificate qualified
Strong IT Service / Support experience
Strong Service Management practices, processes and procedures based on ITIL best practice
Experience of the HE (Higher Education) sector


This is an exceptional opportunity to join an organisation at the forefront of their sector. There is an excellent working culture combined with a true work-life balance. The organisation is socially aware and forward thinking, you will be working with cutting edge tech and all within a beautiful setting. You will be rewarded with a competitive salary and an award-winning pension scheme combined with generous annual leave and professional development opportunities along the way + many more!

Please apply today for more information.

Eutopia Solutions Ltd is acting as an Employment Agency in relation to this vacancy.