IT DESKTOP ANALYST (2ND LINE) based in SOUTHAMPTON, £24,000 - £27,000 plus Excellent BENEFITS Package.
An experienced and highly motivated IT DESKTOP ANALYST (2nd Line) is required to join an ambitious and large-scale organisation based in Southampton. As part of a busy support team, providing 2nd Line support to over 25,000 staff. This is an excellent opportunity within a nationally reputable company to join a fantastic team who offer a true work/life balance and someone who wants to learn new skills and progress within the IT field.
You will be providing face to face and remote support for the company's network of Windows and Mac computers. You will be responsible for supporting systems including: Active Directory, Office365, Exchange and a wide range of other applications and network services. You will take ownership of support incidents and use your troubleshooting skills to see them through to resolution.
KEY SKILLS & BACKGROUND
- In-depth experience of supporting a wide variety of operating systems inc: Windows and Mac within a large organisation.
- An analytical and methodical approach to problem solving.
- Demonstrable experience of working in a high-pressure environment.
- Excellent interpersonal skills and customer service skills.
- Advantageous: Experience of ITIL and any Microsoft certs
ABOUT THE COMPANY
This is an exciting opportunity to join a highly prestigious organisation with a £600million turnover and who are continuing to grow. The organisation work with cutting edge technology and you will enjoy working alongside a talented and passionate team. This company has a positive approach to upskilling their employee's and offering them a genuine work/life balance within a dynamic and friendly environment alongside an exceptional benefits package.
If you are an experienced and talented IT DESKTOP ANALYST, please apply NOW for immediate consideration.
Eutopia Solutions Ltd is acting as an Employment Agency in relation to this vacancy.