TRADING APPLICATIONS SUPPORT ANALYST, WEST END LONDON to £40k + pkg & bonus
An Applications Support Analyst (with trading applications support experience) required by our fast growing specialist trading client, based in its Central London office. You will be primarily responsible for assisting with the day to day management of its internal trading system (based on Aspect ETRMS). Working with the client's trading, operations, invoicing, credit and legal departments, you will ensure that the system operates smoothly and efficiently. In this mixed Support and Administration role, you will be involved in maintaining the system and providing a high level of support to users to ensure the system is fully functional, guiding users and providing training on its use, identifying solutions to reduce systems errors and escalating issues to the technical team.
This is a perfect opportunity for someone to build on their experience in an exciting and dynamic industry and offers a salary up to £40,000 plus package and bonus.
SKILLS AND EXPERIENCE:
* Experience supporting internal systems / applications
* Experience in an analytical / support role in a relevant (trading / fuel / oil / commodities) industry would be an advantage;
* Experience of documentation, training, testing and issue resolution
* Degree in Computer Science / Information Systems Design or qualified by experience
* High level of customer orientation, attention to detail and the ability to listen and respond effectively to customer queries and solve problems;
* Excellent interpersonal skills and a team player, able to build working relationships within, and across, teams/departments;
* A flexible and adaptable attitude, with the ability to multi-task and respond quickly to changing priorities; able to prioritise work effectively and meet deadlines;
Our client is a growing, fun, lively, global specialist in its markets, which offers a strong challenge and a fulfilling experience.
Apply NOW for immediate consideration - or call me if you have any questions.
Eutopia Solutions Ltd is acting as an Employment Agency in relation to this vacancy.