Senior Systems Integration Specialist

Senior Systems Integration Specialist
Grade and salary: Grade 7 £39,906- £46,049
Working hours: Full time 35 hours per week/fte
Tenure: Fixed term for 2 years
Location: Hybrid working, Liverpool campus
Faculty: Directorate of COO, IT Services
Proposed closing date: 10th July 2026
  
The Role 
  
Role overview and University context: 

The Systems Integration Services team sits within the Data Services area of IT Services. The team is establishing an API-led approach to integrating the University’s complex systems landscape. The approach will provide scalable and secure connectivity and reduce cost significantly through automation, streamlined processes, and reusable integrations.

The Senior Systems Integration Specialist will be responsible for the design, build and implementation of new system integrations on the University’s enterprise data platform Talend, as well as the standardisation of existing integrations. Additionally, they will utilise an API Management Gateway called Gravitee to provide secure and efficient API-based communications between services.

The role-holder will work collaboratively with project teams, business and technical stakeholders, suppliers, and colleagues across IT Services. Additionally, the role-holder will be adaptable as business and technical priorities evolve and look to take advantage of new technology, where appropriate.

The ideal candidate for this post will be an experienced technical specialist, with in-depth experience of building and managing API-based integration services, who can lead on complex integrations and drive continuous improvement.
  
Key responsibilities and duties: 

• Design, develop and implement new standards-based integrations, based on strategic and architectural principles.
• Establish best practice in the development and support of the University’s system integrations.
• Work to agreed performance standards, deliver within agreed response times, and ensure documentation and records relating to activities are effectively maintained.
• Liaise with business and technical specialists to ensure that integrations support business requirements and are compliant with technical and security standards.
• Work with IT Services colleagues and business experts to review existing integrations and identify opportunities for standardisation, streamlining and improvement.
• Contribute to change programmes and/or projects, with an overarching aim to make the University data efficient and to achieve the vision of having one version of the truth trusted by all.
• Be self-motivated in identifying and implementing an approach to continuous improvement of your integration services.
• Analyse and translate business requirements to develop solution designs that can be understood by technical and non-technical stakeholders.
• Identify potential technology innovations and look for opportunities to trial / prototype new features and products.
• Collaborate with suppliers and external consultants on support and development work.
• Adopt and promote best practice approaches to Information Security in-line with IT Service’s policies and procedures.
• Have a focus on quality with a good understanding of both QA and user acceptance testing processes.
• Manage incidents escalated from the Service Desk team via the ServiceNow incident management system in line with ITIL principles.
• Manage project and change activity using project planning and task management tools i.e. JIRA and change management within ServiceNow.
• Undertake other duties commensurate with the grade as required.

  
In addition to the above, all University of Liverpool staff are required to: 

• Adhere to all University policies and procedures, completing all obligatory training and induction modules, including Equality & Diversity and Health & Safety.
• Respect confidentiality: all confidential information should be kept in confidence and not released to unauthorised persons.
• Participate in the University’s Professional Development Review scheme and take a proactive approach to own professional development.
• Demonstrate customer service excellence in dealing with all stakeholders.
• Embody and uphold the University’s Vision and Values.

  
About you
Experience
Essential

1. Experience in designing, building and supporting application and data integration platforms, using the latest technologies.
2. Significant experience of using web services/APIs to access and integrate with external and internal systems.
3. Experience of working in cross-organisation project teams to deliver secure and robust system integrations.
4. Experience of working with a wide range of data sets and file formats.
5. Experience of working in a large scale, complex computing environment, including day-to-day operational management of high volumes of projects and service releases.
6. Experience of analysing and translating business requirements into solution designs that can be understood by technical and non-technical stakeholders.
7. Ability to develop technical documentation to define and document systems, integration layers, procedures, and processes in a clear, coherent style.
8. Experience of programming languages, such as SQL, Java, C, and .NET.

Desirable

1. Experience of university systems and data sets, e.g. student, staff, finance, research.
2. An understanding of enterprise data integration platforms, e.g. Talend (the University’s platform), Microsoft, MuleSoft.

  
Education, qualifications and training
Essential

1. Degree (or equivalent qualification or relevant professional experience).

  
Desirable

1. Relevant architect, developer or testing certification.
2. ITIL qualification.

  
Skills, general and specialist Knowledge
Essential

1. Knowledge of IT principles, standards and solutions and the ability to apply that knowledge to solution design and development.
2. A determination to remain up-to-date with technology and methodologies, to identify opportunities for innovation, and to trial new features and products.
3. The ability to drive excellence and quality in all aspects of your areas of responsibility, by identifying and implementing best practice.
4. Ability to effectively manage incidents and problems related to IT service and platforms, in line with ITIL principles, and provide fully tested and documented solutions.
5. Ability to adopt an agile delivery approach in a DevOps environment.
6. A broad understanding of IT security principles.
7. Ability to programme in languages such as SQL, Java, C, and .NET.

Desirable

1. Understanding of complex applications and database systems.
2. Knowledge of public, private and hybrid cloud platforms such as Azure and AWS.
3. An understanding of modular, micro-services architectures.

  
Personal attributes
Essential

1. Innovative thinker with the ability to clearly communicate ideas and concepts.
2. Demonstrate strong interpersonal and influencing skills, interacting appropriately with users of many technical skills levels, remaining calm and courteous while working to resolve problems.
3. Able to adapt to new situations, solve problems and develop new skills.
4. Self-motivated and determined with the proven ability to multi-task, organise and prioritise workload whilst working to tight deadlines.
5. A team player with strong analytical skills, the ability to resolve complex problems and the ability to influence best practice.
6. Ability to work effectively within a team environment and unsupervised without direct instruction.
7. Strong organisational skills and the ability to effectively plan, prioritise and schedule workloads in the face of conflicting demands.

Desirable

1. Able to make connections with colleagues in other organisations and other professional associations to share best practice.
2. Ability to work with high-level key stakeholders.

  
About us
Established in 1881, we are an internationally renowned Russell Group university recognised for our high-quality teaching and research. We are consistently ranked as one of the best universities both nationally and globally, and the majority of our research is rated world leading or internationally excellent. Find out more about us.
  
Why Work Here  
We recognise, appreciate and celebrate the incredible work our staff do every day. As well as generous terms and conditions, we offer a range of enviable benefits and provide support for colleague’s wellbeing and development. Discover more about working here.
  
Moving from abroad  
As a global institute, we welcome applicants from all nationalities, moving from a different country can be challenging and we would like to help as much as we can, we have put together some information on eligibility to work documentation, accommodation, schools, healthcare, life in Liverpool and the UK as well as other practical information.  Discover more about moving from abroad.
  
Our Staff  
Whether it be their friendly colleagues, supportive managers or our outstanding facilities, our staff can explain better than anyone what it is like to work for us and why they enjoy their role. See what our colleagues have to say.
  
How to Apply 
Please upload your CV and a cover letter using the apply now link and your application will be acknowledged, and someone will reach out to you to discuss this and the process further.
If you have any questions you wish to pose in advance of making a formal application, please reach out to klancashire@eutopiaonline.com
  
Right to work 
We have a legal responsibility to ensure that you have the right to work in the UK before you can start working for us.  If you do not have the right to work in the UK already, any offer of employment we make to you will be conditional upon you gaining it.  The UKVI have an interactive tool allowing you to immediately see if vacancies are eligible for a Skilled Worker visa. You will need to know the SOC code for the role, view our most used SOC codes, if none of these apply to this role, there are more codes on the eligibility checker. The skilled worker eligibility checker can be found on GOV.UK.   
  
Disabilities and alternative formats  
If you have any other requirements which will help you access the application or interview process or employment opportunities at the University, or if you require copies documentation in alternative formats, please email: jobs@liverpool.ac.uk or telephone 0151 794 6771.